Refund & Return Policy

At ThrottleHands, we stand behind our products and are known for our excellent customer service. Our goal is to make sure every customer has a great experience, and we’ll always do our best to help solve any issue you may have.

Refunds

We offer full refunds on eligible orders, excluding shipping costs. In some situations, we may also offer partial refunds depending on the issue.

If there’s a problem with your order, please contact us first before opening a dispute or chargeback. Most of the time, we’re able to figure out the issue and help quickly.

Return Eligibility

To be eligible for a refund or return:

• The item must be unused and in its original condition
• Requests must be made within a reasonable time after delivery
• Proof of purchase may be required

Shipping Costs

Shipping costs are non-refundable unless the issue was caused by us.

Customers may also be responsible for return shipping costs depending on the situation.

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, contact us as soon as possible with photos of the issue. We’ll work with you to make it right.

Contact Us

If you have any questions or problems with your order, reach out to our support team. We take pride in helping our customers and making sure everyone is taken care of.